FAQ

Q: When will my order ship?

A: This is a digital store which means we do not have inventory.  A fulfillment center pulls from their inventory to fulfill your order. Every shirt is printed on demand and takes a bit longer than with other stores.  Our goal is to have all orders printed and shipped in less than 14 days.  Please have patience and thanks for your support!

*Note if ordering for a specific date such as a birthday or special occasion please give your self enough time for the printing/shipping process.  Requests placed in the notes of an order do not count toward expediting the order.  Please contact us prior to placing your order if you need rush shipping.

 

Q: What are the other payment options if I do not have a PayPal account?

A: You do not need PayPal to make a purchase.  The operating system is sponsored by PayPal and it will prompt you to pay through them as a first option. However you are given the option to not pay with PayPal and use a debit or credit card.  Please click to be redirected to PayPal and the screen below will appear , click pay with debit or credit card. 

 

 

Q: What type of shirts do you print on?

A: Gildan or Bella+Canvas shirts.  We’ll pick the shirt base depending on colors and stock availability.

 

Q: Can I get a shirt in a V-neck (or other style of shirt)?

A: We currently don’t have v-neck shirts in stock.  If you wish to make a custom order featuring one of our designs with a different style of shirt that may be possible however the price will likely change.  For custom orders please contact us at rlecomic@gmail.com If there is enough demand we will add it to the inventory.

 

Q: What is your return and or refund policies?

A: We do not accept returns we do not issue refunds.  As a small digital shop when the customer orders a product we then spend money to produce that item.  If the customer changes his or her mind that costs us money.  Please be certain before you purchase. 

 

Q: Can I return or exchange a shirt if its the wrong size?

A: Unfortunately we can not always exchange or return a shirt for sizing issues.  We are a digital shop and since we have no inventory there is nothing to exchange the shirt for a new shirt would have to be printed.  We ask that you order your correct size to avoid this issue. 

 

Q: Can I return or exchange a shirt for a printing error?

A: If there is an error in the printing of your shirt please contact us immediately and we will work to resolve the issue.

 

Q: Can I dispute the return or refund policy?

A: Yes if you are for some reason unhappy with your purchase and wish to dispute the refund and return policy you may send an email to rlecomic@gmail.com.  Along with your dispute explanation please include any photo evidence, order # and full name.  Cases will be heard and decisions will be made on a case by case basis.  Often times we will not accept returns or refunds but we will seek to reach a reasonable accommodation.  If we do accept a return the customer will be refunded the cost of the items minus a 25% restocking fee, we will not refund the shipping, and the customer will pay for return shipping.

 

Q: The shirts pictured, what brand or style of shirt are they?

A: The shirts used to display the designs are generic.  Please do not assume a style or brand by looking at the picture.  That is a shirt mock up program for display purposes only.

 

Q: What are the sizes of the shirts?

A: The size info is under the Size Chart tab for each product. However this picture and description may help:

The Male model is wearing a size M. He’s 6.2 feet (190 cm) tall, chest circumference 37.7″ (96 cm), waist circumference 33.4″ (85 cm).