Q: When will my order ship?
A: This is a digital store which means we do not have inventory. A fulfillment center pulls from their inventory to fulfill your order. Every shirt is printed on demand and takes a bit longer than with other stores. Our goal is to have all orders printed and shipped in less than 14 days. Please have patience and thanks for your support!
*Note if ordering for a specific date such as a birthday or special occasion please give your self enough time for the printing/shipping process. Requests placed in the notes of an order do not count toward expediting the order. Please contact us prior to placing your order if you need rush shipping.
Q: What are the other payment options if I do not have a PayPal account?
A: You do not need PayPal to make a purchase. The operating system is sponsored by PayPal and it will prompt you to pay through them as a first option. However you are given the option to not pay with PayPal and use a debit or credit card. Please click to be redirected to PayPal and the screen below will appear , click pay with debit or credit card.
Q: What type of shirts do you print on?
A: Gildan or Bella+Canvas shirts. We’ll pick the shirt base depending on colors and stock availability.
Q: Can I get a shirt in a V-neck (or other style of shirt)?
A: We currently don’t have v-neck shirts in stock. If you wish to make a custom order featuring one of our designs with a different style of shirt that may be possible however the price will likely change. For custom orders please contact us at firstname.lastname@example.org If there is enough demand we will add it to the inventory.
Q: What is your return and or refund policies?
A: We do not accept returns we do not issue refunds. As a small digital shop when the customer orders a product we then spend money to produce that item. If the customer changes his or her mind that costs us money. Please be certain before you purchase.
Q: Can I return or exchange a shirt if its the wrong size?
A: Unfortunately we can not always exchange or return a shirt for sizing issues. We are a digital shop and since we have no inventory there is nothing to exchange the shirt for a new shirt would have to be printed. We ask that you order your correct size to avoid this issue.
Q: Can I return or exchange a shirt for a printing error?
A: If there is an error in the printing of your shirt please contact us immediately and we will work to resolve the issue.
Q: Can I dispute the return or refund policy?
A: Yes if you are for some reason unhappy with your purchase and wish to dispute the refund and return policy you may send an email to email@example.com. Along with your dispute explanation please include any photo evidence, order # and full name. Cases will be heard and decisions will be made on a case by case basis. Often times we will not accept returns or refunds but we will seek to reach a reasonable accommodation. If we do accept a return the customer will be refunded the cost of the items minus a 25% restocking fee, we will not refund the shipping, and the customer will pay for return shipping.
Q: The shirts pictured, what brand or style of shirt are they?
A: The shirts used to display the designs are generic. Please do not assume a style or brand by looking at the picture. That is a shirt mock up program for display purposes only.
Q: What are the sizes of the shirts?
A: The size info is under the Size Chart tab for each product. However this picture and description may help:
The Male model is wearing a size M. He’s 6.2 feet (190 cm) tall, chest circumference 37.7″ (96 cm), waist circumference 33.4″ (85 cm).